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HOLIDAY INFORMATION PACK

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CONTACTS AND ADDRESSES  

The property is managed by:

Adilia dos Santos    +351933873177 or  WhatsApp 

Email: adilia.dos.santos@gmail.com

Stephanie Jonhson     +351913988277 or  WhatsApp 

Email: sjj13@hotmail.com

Please call Adilia when you pick up your car at Lisbon airport or when you are about 1 hour away from Sao Martinho if you are not going via Lisbon airport. Adilia will then have an idea of when to expect you to arrive. 

 

If you have any trouble getting through to the property managers then, please, contact us on:

Rental Retreats Client Support +351 966 045 801 or  WhatsApp 

Antony +351 911817748 or +44 7905337735

Jenny   +351 917144815 or +44 7986827409

 

The address of the property is:

Bayside Resort

Travessa Conde Avelar

Block n.º2, 1st floor - left

2460-642 São Martinho Do Porto                

USEFUL TIP: Using your smartphone and being connected to the internet, click on the 2nd Google Map below, where it reads more options, to automatically activate Google Maps driving instructions from your Live location, taking you directly to the property address.

 

The GPS coordinates are as follows:      

Latitude:    39.507404

Longitude: -9.132239

  

DIRECTIONS FROM LISBON AIRPORT

NOTE: You will come across some road tolls. You must stop at them all!  Do not go through the green lane as this is for cars that have pre-paid. When you get to the first one just touch the silver button and a card will come out. Keep that card until you get to the next one where you will need to stop again and pay the attendant. You will need approximately 6 Euros to get to São Martinho.

If you get lost in Lisbon

If you get lost and can't see any signs for the A8 OESTE then follow signs to LEIRIA or LOURES as this is in the right direction and should get you onto the A8 OESTE.

- ... Once on the A8 you continue to follow it for about 40 minutes.

- At Junction 21 you leave the A8 where S.Martinho Do Porto is signposted.

- Take a right at the roundabout in the direction of Sao Martinho do Porto, you will go through a small town (Alfeizerao).

- When come to another roundabout (having driven about 4 kms) take the third exit, you will see the "Welcome to Sao Martinho do Porto" sign.

- Take the third turning on the left, you will then be in the car park for the train station.

- Park in any of the spaces available and call Adilia.

- Adilia will meet you in the car park and then take you to the apartment.

 

CHECK-IN

You can check-in after 16:00. 

Please be aware that the property managers are organising their day according to the expected arrival times that they are given. If you find that you are delayed or that there are any changes to your arrival time, please be sure to get in touch with the property manager by phone or SMS. This will help to ensure that you are met on arrival without any problems.

If other guests are using the apartment on the day that you arrive, you can check-in after 16:00, however, if you wish, you may leave your luggage at the apartment, while the cleaners finish preparing it for you. If no other guests have used the apartment on the day that you arrive you can access the apartment at an earlier time. Please contact the property management agency, so they may tell you at what time you be able to access the apartment.

All arrivals and departures outside of normal hours must be agreed in advance with the property managers. If a late arrival has been agreed with you (after 7PM), please be aware that there is a €25 fee to be paid to the property manager.

 

ASSISTANCE DURING YOUR STAY

If you need assistance during your stay, please contact  Adilia dos Santos     +351933873177 or  WhatsApp. 

 

YOUR DEPARTURE

The day of your departure, you will need to leave the apartment by 10:00 am. 

Before leaving the property, please:

  • Place the keys on the dining table.
  • Clean your dishes and remove waste from the property.
  • Close and latch all windows and doors.
  • Turn off all lights, and TV
  • Double check to confirm you don't leave any personal belongings behind

 

INSIDE THE PROPERTY 

The property should be clean with clean bedding on the beds and clean towels. If you find anything not to your  satisfaction please inform the property managers as soon as possible after your arrival. 

Make yourself at home! The apartment has been well equipped in order to make your stay as enjoyable as possible. Please have a good look around -open up all the cupboards, drawers and wardrobes so that you know exactly what is in the apartment.

Services Included   
   - Bath and hand towells - Included (do not use outside the property)
   - Bed linen - Included
   - Hand soap - Included
   - Toilet paper - Included (1 roll per bathroom)
   - Travel cot - Included (please arrange in advance)   
 
 

EMERGENCY SITUATIONS

Fuse Box
The fuse box is found by the front door of the apartment.

 

Gas
The gas meter is housedin the concealed cupboard with an air vent just outside the opposite apartment's front door. 

   

Safety Equipment
Please ensure that you become familiar with where the fire extinguisher, fire blanket and First-Aid kit are located, in case needed.

 

Water Leak
If you have a leak of water then please turn the mains stopcock off and call the property manager. The main control for the water is found in a white box just outside of the apartment. Most outlets for the water can be individually isolated (i.e. there are valves on the pipes leading to the sinks /toilets which can be turned to prevent water getting to the unit).

 

GENERAL INFORMATION

Breakages
We understand if everyday items such as glasses, plates etc., may get accidentally broken. Please leave a note detailing any broken items so that they can be replaced for the next guest.

 

Door & Locks
Never leave a key in the lock on the inside of the front door. If a key is left in the lock on the inside of the front door, it will not be possible to open the door with another key.
When going out for long periods of time, please make sure you secure the villa by locking doors and windows.
When using the balconies please be careful not to shut the sliding door behind you completely or it may lock you out if the catch is on. Similarly, be careful to ensure all sliding doors are locked before leaving the property.

 

Drains
To ensure that the drains do not become blocked, please dispose of nappies, sanitary towels and cleaning wipes with  the general  household waste.

  

Shutters
There are shutters on all windows. We recommend you leave these shut in the day if you are out so the apartment remains secure and cool. 

 

Smoking
The property is strictly NON-SMOKING and we ask our guests to respect this policy. Please feel free to smoke outside, but please be responsible when disposing of cigarette ends. Also, take care when smoking near open windows. Due to the extra cleaning and ventilation required, there is a 100€ charge for smoking in the house.

 

Spillages
Please  be quick to clean up any spillages to help prevent damage.

 

Wifi
The property benefits from Wi-Fi but please be aware that there is a maximum allowance of 4 GB per week. This allowance is good for general internet use but not suitable for large files such asvideos, music or games.

 

THE COMPLEX

Bins
We respectfully ask that you keep the    apartment free from excess refuse.  Please dispose of your refuse on a regular basis so  that it does not attract insects. In Portugal, there are large bins on the street for disposal of general household waste. For recycling, the yellow containers that you see on the streets are for plastic and metal, the blue containers are for paper and cardboard and the green containers are for glass. To find the nearest bins to the apartment, take a right when leaving the building and, 50 meters ahead, you will see bins for general waste.

 

Parking
An underground parking space is available. The property manager will show you where to park. 

 

Swimming Pool 

You will be given a card to gain access to the swimming pool.

Pool Safety:

  • Use of the pool is at your own risk.
  • Please supervise children at all times. Do not rely on floatation devices to keep children safe.
  • It is prohibited to use sharp or glass objects in the pool area, or eat next to the pool.
  • Please do not dive from the side of the pool.
  • There is a shallow end and a deep end to the pool.