Arrival Instructions

HOLIDAY INFORMATION PACK

- Please print -

~ HILLTOP OASIS ~

CONTACTS AND ADDRESSES

The company that manages the property is Apartamentos 7 Saias:

Ana Bem +351 965 214 539 or WhatsApp

Please call Ana when you pick up your car at Lisbon airport or when you are about 1 hour away from Nazaré if you are not going via Lisbon airport. Ana will then have an idea of when to expect you to arrive.

If you have any trouble getting through to the property managers then, please, contact us on:

Rental Retreats Client Support +351 966 045 801 or WhatsApp

Antony +351 911817748 or +447905337735

Jenny +351 917144815 or +447986827409

The address of the property is:

Caminho Real,

27 (7S), Ground floor

2450-060 Nazaré

USEFUL TIP: Using your smartphone and being connected to the internet, click on the 2nd Google Map below, where it reads more options, to automatically activate Google Maps driving instructions from your Live location, taking you directly to the property address.

The GPS coordinates are as follows:

Latitude: 39.584575

Longitude: -9.067930

DIRECTIONS FROM LISBON AIRPORT

NOTE: You will come across some road tolls. You must stop at them all! Do not go through the green lane as this is for cars that have pre-paid. When you get to the first one just touch the silver button and a card will come out. Keep that card until you get to the next one where you will need to stop again and pay the attendant. You will need just approximately 8 Euros to get to Nazaré.

If you get lost in Lisbon

If you get lost and can't see any signs for the A8 OESTE then follow signs to LEIRIA or LOURES as this is in the right direction and should get you onto the A8 OESTE.

- ... Once on the A8 you continue to Follow the A8 for about 50 mins,

- At Junction 22 you leave the A8 where Nazaré is signposted.

- At the first roundabout follow signs to Nazaré by turning turn right onto the N8-5.

- Continue along this road by going straight over the next 2 roundabouts before following it for approximately 5 km.

- Head west on N8-5 toward N8-5. Go through 1 roundabout (240 m)

- At the roundabout, take the 2nd exit and stay on N8-5 (220 m)

- At the roundabout, continue straight onto R. Caminho Real (1.5 km)

- Continue onto Cam. Real, Destination will be on the right (280 m), (beside the Miramar Sul Hotel)

DIRECTIONS TO THE "APARTAMENTOS 7 SAIAS" OFFICE

- At Junction 22 you leave the A8 where Nazaré is signposted.

- At the first roundabout follow signs to Nazaré by turning turn right onto the N8-5.

- Continue along this road by going straight over the next 2 roundabouts before following it for approximately 5 km.

- Head west on N8-5 toward N8-5. Go through 1 roundabout (240 m)

- At the roundabout, take the 2nd exit and stay on N8-5 (220 m)

- At the roundabout, take the 1st exit onto R. Combatentes do Ultramar/N8-5 (800 m)

- At the roundabout, take the 2nd exit onto N242 (700 m)

- At the roundabout, take the 1st exit onto Av. do Município (400 m)

- The office "Apartamentos 7 Saias" will be on the opposite side of the road, across the street from the bakery "Queque de Cenoura"

CHECK-IN

You can check-in after 16:00.

Please call Ana when you're 15 minutes from arriving at the property address so someone can be there to meet you.

Please be aware that the property managers are organising their day according to the expected arrival times that they are given. If you find that you are delayed or that there are any changes to your arrival time, please be sure to get in touch with the property manager by phone or SMS. This will help to ensure that you are met on arrival without any problems.

If other guests are using the apartment on the day that you arrive, you can check-in after 16:00, however, if you wish, you may leave your luggage at the apartment, while the cleaners finish preparing it for you. If no other guests have used the apartment on the day that you arrive you can access the apartment at an earlier time. Please contact the property management agency, so they may tell you at what time you be able to access the apartment.

All arrivals and departures outside of normal hours must be agreed in advance with the property managers. If a late arrival has been agreed with you (after 21:30), please be aware that there is a €25 fee to be paid to the property manager.

ASSISTANCE DURING YOUR STAY

If you need assistance during your stay, please contact Ana Bem +351 965 214 539 or WhatsApp

CHECK OUT

The day of your departure,you will need to leave the apartment by 10:00 am.

It may be possible to leave the apartment after 10:00 if no one uses it the same day you leave. Confirm any late check-out with Ana, one or two days before to see if it will be possible.

Before leaving the property, please:

Place the keys on the dining table
Clean your dishes and remove waste from the property.
Close and latch all windows and doors.
Turn off all lights, and TV
Double check to confirm you don't leave any personal belongings behind

INSIDE THE PROPERTY

The property should be clean with clean bedding on the beds and clean towels. If you find anything not to your satisfaction please inform the property managers when you arrive.

Make yourself at home! The apartment has been well equipped in order to make your stay as enjoyable as possible. Please have a good look around -open up all the cupboards, drawers and wardrobes so that you know exactly what is in the apartment.

Services Included

- Internet/wifi - Free
- Cable TV - Included

- Bath and hand towells - Included (do not use outside the property)
- Bed linen - Included
- Hand soap - Included

- Toilet paper - Included (2 rolls per bathroom)

Optional services available

- High chair- 10€ (subject to availability)
- Travel cot - 15€ (subject to availability)

EMERGENCY SITUATIONS

Fuse Box

The fuse box is found by the front door of the apartment.

Gas & Heating

The boiler, gas and water supply should all be switched on prior to your arrival. If you have any problems, call Ana and she will be able to assist you.

Safety Equipment

Please ensure that you become familiar with where the fire extinguisher, fire blanket and First-Aid kit are located, in case needed.

Water Leak

If you have a leak of water then please turn the mains stopcock off and call the property manager. The main control for the water is found on the ground floor, near the entrance to the building. Most outlets for the water can be individually isolated (i.e. there are valves on the pipes leading to the sinks /toilets which can be turned to prevent water getting to the unit).

GENERAL INFORMATION

Bins

We respectfully ask that you keep the apartment free from excess refuse. Please dispose of your refuse on a regular basis so that it does not attract insects. In Portugal, there are large bins on the street for disposal of general household waste. For recycling, the yellow containers that you see on the streets are for plastic and metal, the blue containers are for paper and cardboard and the green containers are for glass. To find the nearest bins to the apartment, exit the front gate of the estate then it's on your left.

Breakages

We understand if everyday items such as glasses, plates etc., may get accidentally broken. Please leave a note detailing any broken items so that they can be replaced for the next guest.

Cooker

If the hob doesn't work it is most likely because you need to turn a tap on the wall to release the gas. There is a safety mechanism on the gas boiler so that if there is not enough oxygen in the room it will not start so if this happens you may need to open some windows.

Door & Locks

Never leave a key in the lock on the inside of the front door. If a key is left in the lock on the inside of the front door, it will not be possible to open the door with another key.

When going out for long periods of time, please make sure you secure the villa by locking doors and windows.

When using the balconies please be careful not to shut the sliding door behind you completely or it may lock you out if the catch is on. Similarly, be careful to ensure all sliding doors are locked before leaving the property.

Drains

To ensure that the drains do not become blocked, please dispose of nappies, sanitary towels and cleaning wipes with the general household waste.

Parking

You will be given a remote control so you can enter the gated estate and park your vehicle.

Shutters

There are shutters on all windows. We recommend you leave these shut in the day if you are out so the apartment remains secure and cool.

Smoking

The property is strictly NON-SMOKING and we ask our guests to respect this policy. Please feel free to smoke outside, but please be responsible when disposing of cigarette ends. Also, take care when smoking near open windows. Due to the extra cleaning and ventilation required, there is a 100€ charge for smoking in the house.

Spillages

Please be quick to clean up any spillages to help prevent damage.

Swimming Pool

The swimming pool is directly out the back door. It is for your exclusive use as guests of the estate; three apartments in total

The Silver Coast of Portugal has high night-time humidity; we recommend you stow away the cushions inside the property, each night so they are dry enough to enjoy the following day.

Pool Safety:

The pool has a minimum depth of 1.20m, and a maximum depth of 2.40m
Use of the pool is at your own risk.
Please supervise children at all times. Do not rely on floatation devices to keep them safe!
Avoid going inside the apartment when dripping wet as this could result in a personal safety hazard, due to slippery conditions. Please, make sure you dry yourself enough, to go inside the property.

Wifi

The property has Wi-Fi. The Wi-Fi name and Security Code is found inside the property.