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HOLIDAY INFORMATION PACK

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~ CASA GRANDE HOLIDAYS~

 

CONTACTS AND ADDRESSES  

The property is managed by Louisa Munson:

Louisa: +351 917 382 233.

Email: louisatannermunson@gmail.com

 

If you have any trouble getting through to the property managers then, please, contact us on:

Rental Retreats Client Support +351 966 045 801 or  WhatsApp 

Antony +351 911817748 or +447905337735

Jenny   +351 917144815 or +447986827409

 

The address of the property is:

Rua das Ginjeiras, n.º 14                                                              

2460-652 São Martinho do Porto 

USEFUL TIP: Using your smartphone and being connected to the internet, click on the 2nd Google Map below, where it reads more options, to automatically activate Google Maps driving instructions from your Live location, taking you directly to the property address.

 

The GPS coordinates are as follows:      

Latitude:    39.51686

Longitude: -9.13093

  

DIRECTIONS FROM LISBON AIRPORT

NOTE: You will come across some road tolls. You must stop at them all!  Do not go through the green lane as this is for cars that have pre-paid. When you get to the first one just touch the silver button and a card will come out. Keep that card until you get to the next one where you will need to stop again and pay the attendant. You will need just approximately 7 Euros to get to São Martinho do Porto.

If you get lost in Lisbon

If you get lost and can't see any signs for the A8 OESTE then follow signs to LEIRIA or LOURES as this is in the right direction and should get you onto the A8 OESTE.

- ... Once on the A8 you continue to follow it for about 40 minutes.

- At Junction 21 you leave the A8 where S.Martinho Do Porto is sign posted.

- Take a right at the roundabout in the direction of Sao Martinho do Porto, you will go through a small town (Alfeizerao).

- When you come to another roundabout (having driven about 4 kms) take the third exit, you will see the "Welcome to Sao Martinho do Porto" sign.

- Continue straight ahead (you will pass over a railway line) until you get to the orange building ahead of you.

- At this junction take a right -you will see a signpost for "Mercado", meaning market.

- Then take the next left up the hill and past the market (Estrado do Facho).

- Once on Estrado do Facho, take your 4th right turn (Rua das Ginjeiras).

- Continue straight along Rua das Ginjeiras.

- After 170 metres, Casa Grande is on your right hand side.

- Pull up and call Louisa to let her know that you have arrived.

CHECK IN

Check-ins start at 16:00. 

Louisa has the keys to the villa and will meet you at the property.

Please let us know the time at which you expect to reach the property. Allow an hour and a half to get from Lisbon to São Martinho.

When you are in your car or taxi and about to leave the airport (or if you are about 1 hour away) please call Louisa to let her know that you are on your way.

Please be aware that Louisa is organising her day according to the expected arrival times that they are given. If you find that you are delayed or that there are any changes to your arrival time, please be sure to get in touch with the property manager by phone, SMS or Whatsapp. This will help  to ensure that you are met on arrival without any problems. 

If other guests are using the villa on the day that you arrive, you can check-in after 16:00. If no other guests have used the property on the day that you arrive you may be able access the villa at an earlier time with prior arrangement with Louisa. Please be aware that we won't know whether this will be possible until a few days before your holiday, when we know there are no guests leaving that day.

ASSISTANCE DURING YOUR STAY

If you need assistance during your stay, please contact  Louisa on +351  917 382 233

 

CHECK OUT

The day of your departure,  you will need to leave the apartment by 10:00 am. 

Please agree any late departure with Louisa a day or two before you are scheduled to leave the property.

Before leaving the property, please:

  • Clean your dishes and remove waste from the property.
  • Close and latch all windows and doors.
  • Turn off all lights, and TV
  • Double check to confirm you don't leave any personal belongings behind
  • Please leave the keys of the property in the post box

 

INSIDE THE PROPERTY

The property should be clean with clean bedding on the beds and clean towels. If you find anything not to your satisfaction please inform the property managers when you arrive.

Services Included

   - Internet/wifi - Free
   - Cable TV - Included
   - Bath and hand towells - Included (do not use outside the property)
   - Bed linen - Included
   - Hand soap - Included
   - Toilet paper - Included (1 roll per bathroom)  
   - Travel cot - Included (please arrange in advance)
   - High chair - Included (please arrange in advance)

 

EMERGENCY SITUATIONS

Fuse Box
The fuse box is found by the front door of the villa.

     

Safety Equipment
Make sure you become familiarised where the fire extinguisher, fire blanket and First-Aid kit are located, in case you need them.

 

Water, Gas & Heating
The boiler, gas and water supply should all be switched on prior to your arrival. However you may have to open a valve before using a gas hob. If you have any problems, call Louisa and she will be able to assist you. The tap water is safe to drink however all supermarkets stock bottled water if this is your preference. In the unlikely event that you have a water or gas leak please turn these off at the mains and ring Louisa immediately (also open the windows in the case of a gas leak). You will usually be able to isolate the area where there is a leak by turning a valve to prevent water or gas from getting to a particular unit.

 

GENERAL INFORMATION

Bins
We respectfully ask that you keep the  villa free from excess refuse.  Please dispose of your refuse on a regular basis so  that it does not attract insects.  In Portugal, there are large bins on the street for disposal of general household waste.  For recycling, the yellow containers that you see on the streets are for plastic and metal, the blue containers are for  paper and cardboard andthe green containers are for glass.  Waste can be disposed of in the large green bins located outside of the villa, to the left.

 

Breakages
We understand if everyday items such as glasses, plates etc., may get accidentally broken. Please leave a note detailing any broken items so that they can be replaced for the next guest.

  

Cooker
If the hob doesn't work it is most likely because you need to turn a tap on the wall to release the gas. There is a safety mechanism on the gas boiler so that if there is not enough oxygen in the room it will not start so if this happens you may need to open some windows.

 

Door & Locks
Never leave a key in the lock on the inside of the door; If a key is left in the lock on the inside of the front door, the other key will not be able to unlock the door from the outside of the door.
When going out for long periods of time, please make sure you secure the villa by locking doors and windows.
When using the balconies please be careful not to shut the sliding door behind you completely or it may lock you out if the catch is on. Similarly, be careful to ensure all sliding doors are locked before leaving the property.

 

Drains
To ensure that the drains do not become blocked, please dispose of nappies, sanitary towels and cleaning wipes with  the general  household waste.

 

Parking
Normally there are plenty of parking spaces on the side of the road in front of the villa.

 

Shutters
There are shutters on all windows. We recommend you leave these shut in the day if you are out so the apartment remains secure and cool. 

 

Smoking
The property is strictly NON-SMOKING and we ask our guests to respect this policy. Please feel free to smoke outside, but please be responsible when disposing of cigarette ends. Also, take care when smoking near open windows. Due to the extra cleaning and ventilation required, there is a 100 € charge for smoking in the house.

 

Spillages
Please  be quick to clean up any spillages to help prevent damage.

  

Swimming Pool 

You are free to use the swimming pool.

Pool Safety:

  • Use of the pool is at your own risk.
  • Please supervise children at all times. Do not rely on floatation devices to keep children safe.
  • It is prohibited to use sharp or glass objects in the pool area, or eat next to the pool.
  • Please do not dive from the side of the pool.
  • There is a shallow end and a deep end to the pool.