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HOLIDAY INFORMATION PACK

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CONTACTS AND ADDRESSES  

The property is managed by:

Angela Mertea    +351910148540 or  WhatsApp 

Angela only speaks Portuguese or Romanian so it is best to contact her by text message, that way she's able to translate any messages. 

Please call Angela when you pick up your car at Lisbon airport or when you are about 1 hour away from Alfeizerão, if you are not going via Lisbon airport. Angela will then have an idea of when to expect you to arrive. 

 

If you have any trouble getting through to the property managers then, please, contact us on:

Rental Retreats Client Support +351 966 045 801 or  WhatsApp 

Antony +351 911817748 or +44 7905337735

Jenny   +351 917144815 or +44 7986827409

 

The address of the property is:

Rua 5 de Outubro

Edifício Mouzinho de Albuquerque

Nº 5D, 1º on the right

2460-131 Alfeizerão            

USEFUL TIP: Using your smartphone and being connected to the internet, click on the 2nd Google Map below, where it reads more options, to automatically activate Google Maps driving instructions from your Live location, taking you directly to the property address.

 

The GPS coordinates are as follows:      

Latitude:     39.500448

Longitude:  -9.105298

  

DIRECTIONS FROM LISBON AIRPORT

NOTE: You will come across some road tolls. You must stop at them all!  Do not go through the green lane as this is for cars that have pre-paid. When you get to the first one just touch the silver button and a card will come out. Keep that card until you get to the next one where you will need to stop again and pay the attendant. You will need approximately 6 Euros to get to São Martinho.

If you get lost in Lisbon

If you get lost and can't see any signs for the A8 OESTE then follow signs to LEIRIA or LOURES as this is in the right direction and should get you onto the A8 OESTE.

- ... Once on the A8 you continue to follow it for about 40 minutes.

- At Junction 21 you leave the A8 where S.Martinho Do Porto and Alfeizerão are signposted.

-  At the roundabout, take the 1st exit onto N242 (1.2 km)

-  Turn right onto R. Adelino António Ferreiro (53 m)

-   Slight right onto R. 5 de Outubro. Destination will be on the left (81 m)

 

CHECK-IN

You can check-in after 16:00. 

If other guests are using the apartment on the day that you arrive, you can check-in after 16:00, however, if you wish, you may leave your luggage at the apartment, while the cleaners finish preparing it for you. If no other guests have used the apartment on the day that you arrive you can access the apartment at an earlier time. Please contact the property management agency, so they may tell you at what time you be able to access the apartment.

If no other guest has used the apartment on the day of your arrival, you will be able to access the apartment earlier. Please contact Angela to let her know what time you can access the apartment.

Key Safe

Once you arrive at the address, look for the entrance door signposted Block D n.º 5. Next to the mailboxes you will find a safe for your keys. Please see the photo below:

Cofre Chaves Bloom

To open the safe, you need to enter the code you were given in advance (make sure you provide us with a valid phone number before your arrival, so we can send you a text message with the code) so you can pick up the keys of the property. Then, close the safe again and shuffle the combination for security reasons. 

 

ASSISTANCE DURING YOUR STAY

If you need assistance during your stay, please contact   Angela Mertea    +351910148540 or  WhatsApp 

 

YOUR DEPARTURE

The day of your departure, you will need to leave the apartment by 10:00 am. 

Before leaving the property, please:

  • Place the keys on the dining table.
  • Clean your dishes and remove waste from the property.
  • Close and latch all windows and doors.
  • Turn off all lights, and TV
  • Double check to confirm you don't leave any personal belongings behind

 

INSIDE THE PROPERTY 

The property should be clean with clean bedding on the beds and clean towels. If you find anything not to your  satisfaction please inform the property managers as soon as possible after your arrival. 

Make yourself at home! The apartment has been well equipped in order to make your stay as enjoyable as possible. Please have a good look around -open up all the cupboards, drawers and wardrobes so that you know exactly what is in the apartment.

Services Included   
   - Internet/wifi - Free
   - Bath and hand towells - Included (do not use outside the property)
   - Bed linen - Included
   - Hand soap - Included
   - Toilet paper - Included (1 roll per bathroom)  

 

EMERGENCY SITUATIONS

Fuse Box
The fuse box is found by the front door of the apartment.

 

Gas
The gas meter is housed in the hidden cupboard with an air vent just outside the apartment's front door.

   

Safety Equipment
Please ensure that you become familiar with where the fire extinguisher, fire blanket and First-Aid kit are located, in case needed.

 

Water Leak
If you have a leak of water then please turn the mains stopcock off and call the property manager. The main control for the water is found in a white box just outside of the apartment. Most outlets for the water can be individually isolated (i.e. there are valves on the pipes leading to the sinks /toilets which can be turned to prevent water getting to the unit).

 

GENERAL INFORMATION

Bins
We respectfully ask that you keep the  apartment free from excess refuse.  Please dispose of your refuse on a regular basis so    that it does not attract insects.  In Portugal, there are large bins on the street for disposal of general household waste.  For recycling, the yellow containers that you see on the streets are for plastic and metal, the blue containers are for  paper and cardboard and  the green containers are for glass. To find the containers closest to the apartment, turn left when exiting the building and walk for about 40 meters. The containers will be on your right.

 

Breakages
We understand if everyday items such as glasses, plates etc., may get accidentally broken. Please leave a note detailing any broken items so that they can be replaced for the next guest.

 

Door & Locks
Never leave a key in the lock on the inside of the front door. If a key is left in the lock on the inside of the front door, it will not be possible to open the door with another key.
When going out for long periods of time, please make sure you secure the villa by locking doors and windows.
When using the balconies please be careful not to shut the sliding door behind you completely or it may lock you out if the catch is on. Similarly, be careful to ensure all sliding doors are locked before leaving the property.

 

Drains
To ensure that the drains do not become blocked, please dispose of nappies, sanitary towels and cleaning wipes with  the general  household waste.

 

Parking
There are some free parking spaces next to the entrance to the building.

 

Shutters
There are shutters on all windows. We recommend you leave these shut in the day if you are out so the apartment remains secure and cool. 

 

Smoking
The property is strictly NON-SMOKING and we ask our guests to respect this policy. Please feel free to smoke outside, but please be responsible when disposing of cigarette ends. Also, take care when smoking near open windows. Due to the extra cleaning and ventilation required, there is a 100€ charge for smoking in the house.

 

Spillages
Please  be quick to clean up any spillages to help prevent damage.

 

Wi-Fi 
The property has Wi-Fi. The Wi-Fi name and Security Code is found on the router next to the TV.